Delivery information

Currently we  deliver to addresses in the UK .

Please see the order form for the current delivery options and prices. Customers will be able to choose from the following:

UK parcels service options:

Standard Delivery : 3 to 5 working days
Next Day Delivery for orders placed monday to Friday before 3 PM
• Local Pickup - Bedford Warehouse

UK Shipping Rates:

Standard Delivery : Free for orders over £40 and £4.99 for all orders under £40
Next Day Delivery : Free for orders over £60 and £6.99 for all orders under £60

Guaranteed Next Day Delivery Schedule

Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday Saturday
Saturday / Sunday Tuesday

Offshore parcels service options:

Channel Islands (Two Days)
Northern Ireland (Two Days)
Scottish Islands (Two Days)
Scottish Highlands (Two Days)
Isle Of Man (Two Days)



We currently send all parcels through our courier, DPD. Once you've placed your order with MAIANA you'll receive an email from DPD with details of your delivery date. This email provides you with a link that allows you to track your parcel. If you do not receive this email or are not able to get a satisfactory response from them, please email us on

UK delivery exceptions:

There are some post codes excluded from normal delivery times in the UK. This means delivery may take longer than 24 or 48 hrs, or the service may not be available at all. This will be considered in the estimated delivery time.

Late deliveries (UK):

If your order has been delivered late you ​may be entitled to a refund of delivery costs. Standard delivery services are not ​a guaranteed service and will only be refunded if the delay is unreasonable to be assessed on a case-by-case basis and at MAIANA's sole discretion.

Guaranteed next day services are always entitled to a full refund on the delivery charges, if the delivery is received after this time. Please note all orders for next day delivery need to be placed before 12pm. If late delivery means the goods are no longer required, a refund will be issued for the full order, providing the order is not accepted on delivery.