CLOSE SEARCHDelivery information
Currently we deliver to addresses in the UK .
Please see the order form for the current delivery options and prices. Customers will be able to choose from the following:
UK parcels service options:
UK Shipping Rates:
Guaranteed Next Day Delivery Schedule
| Monday | Tuesday |
| Tuesday | Wednesday |
| Wednesday | Thursday |
| Thursday | Friday |
| Friday | Saturday |
| Saturday / Sunday | Tuesday |
Offshore parcels service options:
Tracking:
We currently send all parcels through our courier, DPD. Once you've placed your order with MAIANA you'll receive an email from DPD with details of your delivery date. This email provides you with a link that allows you to track your parcel. If you do not receive this email or are not able to get a satisfactory response from them, please email us on customer.support@maiana.uk
UK delivery exceptions:
There are some post codes excluded from normal delivery times in the UK. This means delivery may take longer than 24 or 48 hrs, or the service may not be available at all. This will be considered in the estimated delivery time.
Late deliveries (UK):
If your order has been delivered late you may be entitled to a refund of delivery costs. Standard delivery services are not a guaranteed service and will only be refunded if the delay is unreasonable to be assessed on a case-by-case basis and at MAIANA's sole discretion.
Guaranteed next day services are always entitled to a full refund on the delivery charges, if the delivery is received after this time. Please note all orders for next day delivery need to be placed before 12pm. If late delivery means the goods are no longer required, a refund will be issued for the full order, providing the order is not accepted on delivery.